Legal

Please read the legal policies below before using and purchasing wine from this site. Using the site constitutes acceptance of the terms and conditions and other policies set forth by Spiriterra Vineyards LLC. The content of the pages of this website is for your general information and use only, and are subject to amendment from time to time. Please check this page periodically for changes.

Terms & Conditions

To use this site and to place an order, you must 21 years of age or older. Age verification will be required upon receipt of your wine and requires the signature of an adult (21 years or older). A valid credit card with your name, billing address, and phone number is required when making a purchase. Customers authorize Spiriterra Vineyards to charge their credit card for each shipment. You may maintain this information, as well as other information such as shipping addresses, on the My Account page of the site. All personal information provided to us will be collected, protected and used in accordance with our Privacy Policy.

All wine is sold in California and title passes to the buyer in California. We make no representation to the legal rights of anyone to ship or import wine outside of California. The buyer is solely responsible for the shipment of wine. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to you.

Our website is created and maintained by Spiriterra Vineyards in the State of California, USA. Please be advised that the laws of the State of California and controlling United States federal laws govern these disclaimers, terms, and conditions without giving effect to any principles of choice or conflicts of law provisions of any jurisdiction. You agree to submit to the jurisdiction of the courts located in Napa County, in the State of California, for the resolution of all disputes arising from or related to these Terms and Conditions and/or your use of the site.

Privacy

Protecting your privacy is important to us. When you check out of our store all payment information we collect is done so under SSL - a standard internet security measure. We encrypt all of our online ordering information including your name, address, and credit card numbers, to protect your billing information as it travels through the purchase system. In addition, all credit card transactions are verified and processed by a third-party financial institution that receives credit card numbers and other personal identifying information in an encrypted format. Although we use our best efforts to protect the security of your information and our system, no security measures can be guaranteed to be 100% secure. You assume that risk by using this site.

When setting up your account, you must provide an email address and password. Spiriterra Vineyards will never ask you for your password in an unsolicited telephone call or e-mail. You are responsible for the secrecy of your passwords, and you agree to accept responsibility for all activities that occur under your account or password. Please notify us immediately if you become aware of any unauthorized use of your account.

Your personal information is never shared with any third parties. All the information you give us is completely private and used solely for order processing and shipping. We may contract with other companies and individuals to perform certain functions and services, including processing, storing, tracking, and organizing information on our behalf. These service providers may have access to personal identifiable information to perform their functions, but are prohibited from using personal identifiable information for direct or indirect marketing purposes or for any purpose other than providing services to us.

If you elect to sign up for our mailing list, your email will be used for that sole purpose and will never be sold or distributed to other websites or lists. We have a simple unsubscribe form should you choose to opt out.

If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send us an email at ashley@spiriterravineyards.com.

Returns & Cancellations

Return inquiries should be emailed to info@spiriterravineyards.com. By law, we are only allowed to accept returns of unopened bottles that were purchased in error. A restocking fee of 10 percent of your total order may be applied to cover fees charged to us by your credit card company. You will not be responsible for paying the restocking fee if we made an error on your order.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. All returns must be accompanied by the original sales receipt.

Returns should be mailed to:
Spiriterra Vineyards
805 Greenfield Rd.
St. Helena, CA 94574

If you need to cancel your order send an email to info@spiriterravineyards.com. If your order has not shipped, we should be able to cancel your order. If your order has already shipped, you will have two weeks to return your order once it arrives. You will be issued a refund when the product has been returned to us minus shipping costs and a 10 percent restocking fee.

Damaged Packages

If you receive a package that is damaged, please do not open it at home. You must open it in front of a UPS or FedEx representative (either at your door or at their office) who can verify damage to the packaging and product. If you open the package at home and then claim it was damaged, carriers will not provide compensation for the damage. You will receive a full refund, including shipping and handling charges, for verified damaged products.

Copyrights and Trademarks

All materials published on this site including any trademarks, designs, logos, text, images, audio and video materials thereon, is owned and/or licensed by Spiriterra Vineyards LLC (the "Proprietary Material"). Proprietary Material is protected under the laws of the United States and unauthorized use of the Proprietary Material may violate copyright, trademark and other laws. You are welcome to download and print information from the website for non-commercial and private purposes. Any use or reproduction of the Proprietary Material (including our trademarks or logos) other than for private purposes only without our express prior written consent is prohibited.

Disclaimer of Warranties

Although Spiriterra Vineyards strives to provide current, accurate and reliable information on the Spiriterra Vineyards website, it does not warrant or make any representations regarding the events or the accuracy, reliability or any use of information on the Spiriterra Vineyards site. Spiriterra Vineyards does not warrant that your use of the Spiriterra Vineyards site, or the operation or function of the site, any component thereof, or any products, software or services offered in connection therewith, will be uninterrupted or error free; or that defects therewith will be corrected; or that this site or its server is free of viruses or other harmful elements. Your use of the Spiriterra Vineyards website is at your own risk and you assume full responsibility for all costs associated with all necessary servicing or repair of any equipment you use in connection with your use of the website. Spiriterra Vineyards and its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the site. The Spiriterra Vineyards site content provided "as is" and "as available" without any express, implied or statutory warranty or any kind including warranties of merchantability, title, non-infringement of third party rights, or fitness for any particular purpose.

Limitation of Liability

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. You agree that Spiriterra Vineyards will not be liable for liability, loss, damage or expenses arising out of or suffered by you as a result of your visit to or use of this site or any linked site. Outside links are provided for your convenience to provide further information. If you decide to access any of the websites linked to our site, you do so entirely at your own risk. Under no circumstances will Spiriterra Vineyards and/or its suppliers be liable, whether in contract, tort, strict liability or otherwise, for any indirect, punitive, incidental, special, consequential or incidental damages or any damages whatsoever (including without limitation, damages for loss of use, data or lost profits, cost of procuring substitute service or lost opportunity) arising out of or in any way connected with the Spiriterra Vineyards site, the use or performance of the site, the delay or inability to the use the site, the provision of or failure to provide services, or for any events, information, software, products, services and related graphics obtained through the site, or otherwise arising out of the use of the Spiriterra Vineyards site; even if Spiriterra Vineyards or any of its suppliers were made aware of the possibility of such damages. If you are dissatisfied with any portion of the Spiriterra Vineyards site, or with any of these terms and conditions, your sole and exclusive remedy is to discontinue using the site.